I signed up with Twilio for a simple project involving educational or light personal use, willing to pay for their service. Despite submitting everything they asked for, including identity and project information, they permanently deactivated my account with no clear justification.Their onboarding process is overly strict and inconsistent, especially for small developers or individuals. If you’re not a large company with a long paper trail, they make it almost impossible to use their service—even if you pay.Twilio might have been a leader once, but now they seem more focused on blocking users than supporting new developers or small businesses. Based on my experience, I cannot recommend them. You're better off using alternatives like ClickSend, SimpleTexting, or even open APIs like Textbelt.Twilio Blocks Legitimate Users – Disappointing Experience
