Hi, your platform was advertised as free, so I created a form and sent it out to me 34,000 email subscriber list. It's a good thing I double-checked it because I realised the form closed after 10 responses, but we already got many customers complaining that the form did not work for them. I'm okay with paying for a form if you explicitly state that it is limited to 10 responses, but I had to find out after sending a mass email to thousands of people causing a big headache for customer service. I paid for the monthly plan just to get it working again. But I missed out on potentially hundreds of responses. Please post this dislcaimer on your forms and in your advertising.Right now, I'm pretty angry about this. I probably won't ever use Typeform again if you don't refund me. If not, I'll just ask the bank for a chargeback saying that you falsely advertised your service.
