The driver didn't know the area; why was he sent ? He didn't phone me when he arrived at 2 30 a m. I went out as a car was waiting. He took à long route, didn't know which entrance to the tube station was open at that time as he isn't from this area.The car was far too big for purpose and he drove really slowly, afraid of damaging it.I missed the tube, missed the Gatwick train and nearly missed my flight. I will only use local taxi services from now on. Tried to give feedback to Uber but they make it impossible
