I recently moved cities. I placed my order to get my usual skin care and accidentally put it to ship, which I had not changed. I noticed that same day about my mistake and called to cancel because Ulta does not have the option to cancel on their app. All they said was that they could not help me and to contact the now owner of my old place to have them ship it back. Yes, you heard that right! They told me to contact the now owner of my previous place to have them ship it back to them so that I could get my refund!! I do not know who lives there now but wow, thanks for nothing Ulta!
