uniqlo

1.4
1.4 from 2.0K Reviews and Ratings
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If there is 0 for star

If there is 0 for star , I will give it to them. This is very bad experience as I made request cancel order before it was sent to store because it is not arrived on time. Customer support team said my request is successful cancellation. I will receive email in 2-3 days. I never received email about cancellation and then items was sent to store. I contacted customer. Customer support said I will make request that you this and will follow up refund money. I will send email to you. Again never received any email. I contacted again today , end up as I have to wait 7 days, no one collected item, items will send to wearhouse and will make refund process, it take 14 days to receive money. What is it??? It is not customer fault and they cannot do anything. So don’t order online. It will be this problem and they will charge for return items.

1
Date of experience: Dec 08, 2023