The worst customer service. I paid for two items online, but only one was shipped to me without any prior contact. Okay. However, now it's been a month, and I've been waiting for the funds that were held in my PayPal account for the item that was out of stock to be released, but nothing is happening. When I contacted customer service about this issue, they insisted that everything is fine, despite my having received confirmation from PayPal that it's Uniqlo's fault. I didn't expect such shockingly poor service from such a large and reputable company.
