Two teen daughters & online shopping with Urban Outfitters is a nightmare combination. Items are in stock on their website when you place your order, however expect an email a number of days later to have part of your order cancelled as items are “not available” Sod’s Law & it will always be the item that was the most anticipated. You could forgive it if it was a one off but it happens on a regular basis so beware when shopping for presents & expect that they may not arrive. All that aside a lot of the pieces are of such poor quality. A recent corset top that was ordered was so badly made that it wasn’t wearable. Customer service are also a nightmare with the same generic responses every time. Do yourself a favour & avoid, convince your teens to shop elsewhere.
