venmo

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Recently my son passed away

Recently my son passed away. Being next of kin and appointed personal representative, I sent all the required Colorado state legal forms, my ID, death certificate, and a W9 for his LLC business for ID purposes. Venmo refused to give me access to his account over and over, trading emails 5-6 times. His account balance, so they say, is $0. I was suspicious that there were unlawful withdrawals after the date of his death, so I asked for recent transactions for his account. Again refused and ignored the Colorado state laws to give me access. Avoid Venmo, absolutely no transparency for customers in this situation! I had to choose one star review rating, should be 0!

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Date of experience: Aug 03, 2024