venmo

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Does it Surprise anyone that Venmo is owned by PayPal?!

A friend sent me money via Venmo in December 2022. I had no idea my account had been successfully set up because when I tried to use them two years prior it didn't appear that my account had been successfully setup. Looking back at my emails I see that Venmo had emailed me once to let me know that the money had been sent. The money is now gone as is my account. I was literally successful in creating an account on top of the ashes of the old one that still should have been there. Venmo claims that they sent me three emails letting me know that the money was there and that if I didn't claim it it would be handed over to the state. I conducted a search for all Venmo emails. I had received a quarterly email in January last year and in July they sent me an email that I had closed my account! They blatantly lied to me about sending anything further about the money he had sent. When I asked them to forward the supposed emails they sent me they kept ignoring that request and kept saying I needed to reach out to the state to recover the lost funds. DO NOT USE THEM! They are criminals and they are owned by PayPal which makes them one of the worst ways you can send or receive money. ZELLE all the way, baby!

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Date of experience: Dec 12, 2023