If possible I would give them 0 stars it is the worst customer service I've ever received. I couldn't receive payment from my renters, I must of contacted customer service 10 times and there response was always the same the problem is on the payees end, that my account was good. That I would need to have the payees contacted Venmo. When they did they were told my account was terminated. When i tried explained this to customer service they would just repeat the same thing. Not sure but I think they are located out of the US So you really can't get anyone the Explain what's going on. They go off a specific script that they go by and don't know how to help specific issues. Save yourself some anxiety and pass on using venmo. I will never use this company again.
