I really wouldn’t even give them a one star. I accidentally sent the wrong person which has the same name as my husband. I have asked the person for the money back. I have sent in a request letting them know that this was the wrong person that I sent it to you. The hole nine yards and they haven’t responded. I called Venmo asking them if they could help me they said NO. Whatever you do do not download them go more towards cash app or something better Venmo is not it. I find it ridiculous but they can’t help you.