What a scam. If there was 1 star I would use it. I am using viber for years and now I got a new number. I made a mistake and created a new viber account instead of changing my existing one, so then I deactivated the new account because I just wanted to switch numbers and not lose all my conversations. Apparently after that my new number was blocked and could not use it at all for viber. I sent a message to support, explaining the situation so they can fix it and I got the most ignorant reply I have ever gotten from a customer support department: Hello,Your number was blocked on Rakuten Viber because it was reported as a source of spam or as a result of unusual activity. The account has been automatically added to a block list and can not be unblocked.No further information is available at this time. Please do not reply to this e-mail.Like what the actual fudge? What kind of support is this and solution offering? My number is not even a spam number. It’s a brand new specfically not used before number. No wonder why viber is so trashy these days and people are leaving from it. Good riddance.