viber

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Viber steals your funds credit

I've used Viber occasionally for years for international telephony when free means are not available. Hence I kept them topped up with funds as credit to use for calling. Today I had plenty of credit and the call was cut off for lack of funds balance. I went to my account history and looked at my credit top-up and all the call costs since - it did not add up - they have BLATANTLY RIPPED ME OFF, depleting my credit without making enough calls to do so. Of course there seems no way to contest this, and being less than £20 it's hardly worth the hassle. BUT I want to tell anyone here considering them that this company now has DISHONEST business practice based around stealing your credit, which is counter to their promise and any idea of trust, so do not use them.

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Date of experience: Apr 15, 2024