I'm living in EU territory and I very frequently order from this site meaning at least 3-5 times per year!! I was socked when I came here to see reviews about VS (just for fun) and came across to all the one-star-reviews that have nothing to do with my own experience! I do trust the company because I never had any problems with my purchases, always recieved every single item on a standard delivery time in 1-2 weeks. I had once problem with an item that appeared to be in stock but then it wasn't and upon contacting with online customer service, they fully refunded me back the amount of money between 3-5 working days back into my bank account, it just came in many small portions and may have lost a euro or something because of the difference in currency ratios. I'm just genuinely in shock reading the bad reviews here, I can honestly say that if I was a first time customer and considering buying from VS, these reviews would have stopped me from doing it. So I don't know what happened to these people but to me it is as if they are describing another company. I'm not sure if I can trust the bad reviews here, because of my personal good exprerience with VS. VS site might actually be one of my top trusted websites that I like to buy from, I never feared I might lose my money, the quality of the products is very good and I do trust the reviews of the products in VS site from other customers and I trully believe that the customer service is one of the top that exists and I always feel like whenever I wanna reach them out, I can do it and actually talk with a VS's representative. So for me it has the best customer service, really helpful always and the most important thing is that every single time I have the best buying experience, and trust me I have seen from other companies the horrifying experience of not letting people know what's happening! One constructive critic about VS is that they should fix the site's bugs, like the limitation of 30 products per order and the fact that when you add the same item it goes down in the list instead of showing at the product that is now 2 pcs. Hope my review will help people clarify a few things and help them make the right choice for them.
