Since 2 weeks Vodafone left me and my neighbours (a total of 3 entire buildings) without Internet connection because of some "Störung" on the line. So far, after several calls to the Vodafone customer service , we have got no information or transparency on the progress to solve the issue neither a potential resolution date. We find ourselves without any option to escalate the problem with Vodafone.This is not how a company delivering services should treat paying customers.
