I have both my mobile phone contract and my cable internet contract with Vodafone (Location: city center of Berlin, Germany) over 1 year now.The cable internet service is absolutely horrible - I have outages or extreme slowness for at least 1 hour every day which is a extremely annoying when working from home. Especially considering that I pay 40€ a month solely for high speed internet, this is a joke. Furthermore, I took them 4 weeks and two workers when I moved in to the flat to get the router working. Despite customer support on the phone is often very nice and polite, the are occasionally not reachable or often not very helpful. Mostly the info is that „there is a disruption“ in the region. Just funny that my neighbors who have a Telekom contract don‘t experience these disruptions in that frequency nor in the duration. Summary: I can only recommend to stay away from Vodafone (at least when you live in Berlin). Extremely overpriced, especially considering the product quality they deliver and the useless service. Once the contract runs out, I will definitely change to another provider.
