VRBO supports unethical business. VRBO is not interested in supporting the customer who books a vacation. Rather, VRBO will support and defend the host, regardless of evidence you have showing that the stay was in unsanitary conditions. I sent VRBO pictures and videos of the unsanitary condition with an infestation of flies. In the time there, I killed at least 30 flies. The host lied and said she would issue a refund of the cleaning deposit. She did not issue a refund of the deposit. She did not respond to requests. She told VRBO she would not return the deposit after a review was written (waited 5 business days as a courtesy to the host to issue a refund before writing a review). VRBO states the refund is at the owners discretion. VRBO and the host are both unethical. Beware of VRBO. You will not be having a vacation. I will not book with them ever again. VRBO has lost my business.
