After successfully using AirBNB a couple of times, I tried VRBO. I booked a place in Santa Fe well ahead of our trip, but 10 days prior to the trip, the owner of the place pulled it from VRBO and gave us our money back as he decided to sell it instead. As it was so close to the date of the trip, there were no other places to rent in a similar price and location. The right thing for VRBO to do would be to help us book a similar location at a similar price point and credit us for the difference. But they couldn't or wouldn't do this. So I won't be using VRBO in the future and will be sticking with AirBNB.
