I bought this sofa for $1,176.99, expecting quality and durability. Just a few weeks in, the foam started deteriorating. Customer service refused a refund but sent a replacement, assuring me it wouldn’t happen again.Well, it did. The exact same foam issue came back. I gave this brand a chance and trusted their word — I shouldn’t have. The foam is of poor quality, the sofa barely lasts 2 to 3 months before collapsing. Miserable quality, and to make things worse, the customer service is unhelpful and dismissive.Would not recommend this product to anyone.
