If I could rate a ZERO I would! I have only ordered 3 items from Wayfair, but I can promise you there will NEVER be a fourth!! I'm remodeling my bathroom and decided to take a chance on ordering the vanity, mirror, and light from Wayfair. ALL THREE WERE DISASTERS! Besides being extremely late, I could get NO ONE in customer service to ever even give half an effort at correcting either of the three issues! On the 3rd, I finally said to just cancel the order, and they wanted to charge me shipping to cancel an order that had not even shipped yet!!!! Take a second to ponder that one!! They are the most pathetic excuse for a company I think I have ever dealt with and they ha e received my last dollar! ....but I will tell everyone I know every single time I can!