Something is very wrong with this company. Over a few dozen times I've tried with wayfair to just be utterly disappointed constantly. Fyi I was never sent pripduct and they wouldn't let me just change the color since waiting four months for an all of a sudden it was out of stock. My issue was NOT resolved!! They have to reply to save face. Seriosly, they have the worst customer service, unorganized management, high turnover, disgruntled employees and a bad system. I waited MONTHS for an item that was on backorder. Agents were incredibly rude with bad attitudes and very aggressive in tone. Had I not remembered to cancel, they'd for sure keep my hundreds and never notify me that they were not sending product. I'm done with headaches when shopping should be easy and fun. Wayfair is way NOT fair to customers and it's a shame that whomever is running this company is clearly lackluster in operations, product, and service.
