I bought a couch set from Wayfair for my elderly parents. Unfortunately, a family of mice came with the new couch’s. I had an exterminator come out and have sent documents to Wayfair only to be ignored. I am so disgusted and my elderly mother is terrified to go in the living room because she feels like she’s going to have a heart attack. This is supposed to be a happy time of the year but has caused major depression for me and my parents. We were unable to have my niece and nephew over for Thanksgiving this year and it broke my mother’s heart. Wayfair doesn’t care about anything besides money. My fiancé was here when the furniture was dropped off. He is African American and told me this is probably why they don’t want to help you. So sad.
