Wells Fargo 3390 Pilot Knob Rd Eagan Minnesota is horrible. June 22nd went in to get a cash advance for $550 off my Capital One debit card and they tell me the teller made an error. Even though they WF withdrew the funds from my Capital one credit card. They indicated the transaction would be cancelled. It went through on June 3rd after 6 pm on my account and I never received the funds. I waited because the transaction was pending. Capital One indicated for me to go to the branch to get refunded. The branch manager senior acted like the transaction was my fault. Incompetent border line fraud if I was not a minority they would have refunded the transaction they screwed up. Capital One indicated if I file a dispute I have to wait up to 90 days for money I have worked for and earned doesn't make sense. I couldn't get a receipt for the transaction they screwed up. Will be contacting the Attorney General and filing a formal complaint on Monday. STAY AWAY Incompetent Personnel.
