The website has such incredibly large quality differences in the products. Then there is just as much difference in what your suppliers stand for. I stopped shopping with you for a while. As I had ordered according to what the advertisement said about the product. A rugged portable speaker that was waterproof. But got a simple tube with the absolute cheapest speaker you can possibly get. Then there were no buttons on it other than on/off. But p0 advertising lots of other functions. You can sum it all up by saying that the product I received I would never even give to a 3-year-old child. Then when I advertised the product with my order where you can see the speaker that they claimed for the sale. Then the bag with word numbers and the so-called speaker I got in a photo. Then the answer was: You have to pay the shipping to China yourself and we offer 50% back.I demanded a FULL REFUND and free shipping because it was a completely wrong product and false marketing. Then they agreed to 75% of the value, but I still had to pay the shipping. With the shipping and 75% back, I would be at a loss. As I said, you MUST demand more from your suppliers/manufacturers