Phil at Wordfence was very knowledgeable and very patient. He persisted to find possible solutions for my elusive issue ...until it was resolved. Many companies rush to close your support requests before they fully resolve your issues. And some others make it difficult to even request support. Wordfence is among the best.The Wordfence plugin is very solid and highly reliable! After trying another security plugin, I installed free Wordfence in 2015 and the paid version in 2019. I have never considered changing.