wpengine

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Great for everything EXCEPT e-commerce…

Great for everything EXCEPT e-commerce solutions. Best customer service for Wordpress I've ever experienced, however, when I built an ecommerce site on their ecommerce plan, it would take 45 seconds for my shop page to load. However, I tried my same site migrated over to SHOPIFY, and my site loads in 1 second. It's literally 45x faster to use Shopify, vs WP Engine E-Commerce hosting plan. I wasted a lot of money with them on the e-commerce plan for their support to be dishonest and tell me it loaded fine for them. I had multiple customers tell me the site lags horribly, and I'm offended they even charge so much for service that is so terrible. Every other site is just fine with them that isn't an ecommerce site. I lost a lot of money trying to get things to work with their platform for e-commerce. Just go with shopify, nothing beats it. its insanely fast and that is what is most important with e-commerce when a customer is ready to buy.

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Date of experience: Jan 06, 2024