I've been using HP laptops for 20 years and had problems with 3 out of the 4 purchased. I buy them as I like the feel and build, but actually, they always have issues and customer service is non-existent. The latest one is: I have a laptop that is 4 years old and the battery has failed...guess what...they have stopped producing batteries for this model - it's 4 years old!!! So that's my computer obsolete! Off brand batteries just don't last (perhaps 6 months at best?). Then onto Instant ink. They have more than doubled my subscription so I'd like to stop, but then their cartridges are extortionate. I only bought the printer because of instant ink, but now it's very expensive. I actually hate HP - they flog their expensive kit with zero backup. Never again.
