If I could give them a negative review I would. The customer service is useless at best. Trying to get a real person on the phone is an absolute nightmare. I managed to get locked out of my account and spent 3 days jumping through hoops just to find out they can't help. I have to wait up to 5 business days to see if they will unlock it. I have canceled my game pass account and will be trading my Xbox for a ps5.
