zara

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Poor quality control & customer service

Just picked up my order in store and when I got home & tried on boots, I realised the shoes were different sizes, one is a 41 and the other a 38. I ordered UK size 5 so both should be 38. Poor quality control & customer service. Now I have to send back for a refund once they receive the boots back at their warehouse which could be weeks. Thanks a lot.

1
Date of experience: Dec 12, 2024