zara

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If I could give less than 1 I would

If I could give less than 1 I would. Appalling company. I returned two items for refund but have only been refunded for one. They will not accept that I returned two. All online communication appears to be AI based going round and round in circles saying it hasn't yet been processed to it hasn't been received and check again in 10 days despite an email saying they have received it!!! Do not touch Zara online with a barge pole. They now have my money!!

1
Date of experience: Nov 01, 2024