Do not work with Zillow for preapprovals. We worked with Jerry. He was pushy on his end, and unresponsive to questions on my end. In an attempt to add my fiancée, he told her her credit didn’t qualify, then sent her a flippant response to her questions in an email. She had to call him the next day to get a response. I’m also now getting phone calls 24/7 from mortgage and loan companies. Avoid Zillow and Jerry at all costs!