There is virtually no customer service for your Zoom account. Everything is a chat bot.you cannot talk to a human. The Chatbot referred me to “Just Answers IT support”. It said it was gonna charge me one dollar which was refundable,instead after I entered my credit card. It charged me $47 with a monthly renewal unlimited. total scam!, total lie. Really changed my opinion of Zoom no recourse, but the fight it out with just answers.
