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Will not let you download your videos…

Will not let you download your videos on free plan. I spent a ton of money with Zoom for months over lockdown. I paid for a one off subscription to download my dad and aunt's lockdown funerals. But Zoom has now cut my access before I could download, saying I am out of storage and asking me to pay more money to access them again and have more storage. I don't want more storage, I just want to download my videos. I don't even use the call features.

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Date of experience: May 03, 2024