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Whatever you do DON'T sign up for any…

Whatever you do DON'T sign up for any monthly add ons. They offer 'monthly' and 'annual' fees for add ons (for me this was to host a once off webinar in January) and charge you MONTHLY for a year... When I tried to cancel it (which I thought was something you can do with a typical monthly plan) they said I'm not able to. This type of slimy terms and conditions doesn't sit well with me at all. I'm now going to be changing my card details to a dud card and they will lose my business for the Pro account and the webinar add on (which is what I only planned to use for a month anyway). I've reached out to support and can't get any help. When I emailed they said they can't cancel the add-on monthly plan and sent me the small print. Sorry for you guys, I'm taking my business elsewhere.

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Date of experience: Jan 31, 2024