Customer service is non existent when I emailed to complain about Zoom automatically renewing the service (and charging me) even though I had auto-renew "switched off" as I haven't used the service in nearly 2 years. No replies, no acknowledgement that they had received my complaint. As somebody who has worked in customer service in the past, I can easily say this is the worst customer service EVER and it is shocking how companies like this can continue to profit off subscribers even though some of them have cancelled their subscriptions. In another arena, this would be called theft.
