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No support for free users

There is absolutely no way to contact customer support as a free consumer user. I'm a student and I keep getting error 1132, and they're absolutely doing nothing to fix this. On their website and their pathetic chat bot, no where does it explains what error 1132 means! I can't use their app on my phone, and I'm just so infuriated and angry at the lack of customer support. Why in the hell do I need to pay for Pro to get customer support? This app is the worst!

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Date of experience: Jul 28, 2020