I had a paid zoom account for approx 7 years then I let it lapse.I rejoined zoom (with another email address) at great expense with an annual payment - this was 3 months ago and I have not been able to access my account since. When I try to get support I am told that my account does not allow me to speak to someone. I keep being sent in the same circle to access support. I need to speak to someone to sort this out. I am in tears of frustration with the total lack of support. On top of this I cannot cancel my subscription. Zoom has become a total scam.
