Review of panasonic
Bought approx 3 years ago from Comet store for £120, used for a few months before I left UK for a year to work overseas. On return I used the microwave for a few months before the plate turntable stopped revolving. Comet staff agreed that the item should not have malfunctioned and repaired it.
I used the microwave for approximately six more months before accepting another ex-UK posting, returning in April this year. The microwave broke down a week ago and there is no power to the unit.
As the microwave casing is robustly manufactured from stainless steel, giving the impression of a well made, durable piece of equipment, I contacted Panasonic customer services to ask that they assist in getting the item repaired - after all, it had less than 12 months accumulated usage and is far too good to consign to landfill because of (another) possibly minor malfunction. Its performance to date didn't inspire me to invest in a repair and so I asked Panasonic.com to help out.
One standard 'these are our crap terms and conditions' response later, I am looking at retiring the unmerchantable scrap to the local dump. What a terrible waste of the planet's resources.
I truly hope that Panasonic don't trumpet environmental concerns as part of their sales patter as this item is one example of their throwaway, made-in-China manufacturing choices and hollow after sale support of a supposedly 'quality' item.
In future I shall buy cheap electricals from the supermarkets and not waste hard earned cash on big brand names in expectation of more reliability.
SHAME ON YOU PANASONIC
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