Ellen Barney

Reviews

Review of change

No solution for my problem

The solution offered did not help to solve the problem. I still cannot make a comment to the petition.The answer was fast but did not help.

2
Date of experience: Apr 21, 2025

Review of capitalone

Balance transfer

I’m extremely disappointed with the level of service I received from Capital One. I experienced nearly the same issue as another reviewer: my card or check was sent to the wrong address, even though I clearly and repeatedly confirmed the correct information. I spoke with 3–4 different agents, and each one gave me conflicting or incorrect information. It wasn’t until the fourth agent that I finally learned the check had been returned to Capital One and would be refunded as a credit. Now, I’m being told to wait another week just to see that refund reflected.It’s frustrating to deal with such a lack of communication and accountability—especially when the delays are entirely due to internal errors. This experience makes me seriously question whether I want to continue using Capital One at all. I expected better from a company of this size.

1
Date of experience: May 05, 2025

Review of aarp

Not even worth one star

Not even worth one star! Signed up for the 5 year plan for $45 and they charged my card $63. Tired of being taken advantage of by American companies? I guess lie cheat and steal is the American business plan!

1
Date of experience: May 17, 2024

Review of aarp

Not even worth one star

Not even worth one star! Signed up for the 5 year plan for $45 and they charged my card $63. Tired of being taken advantage of by American companies? I guess lie cheat and steal is the American business plan!

1
Date of experience: May 17, 2024

Review of ulta

This is the absolute WORST company I…

This is the absolute WORST company I have ever dealt with. Horrible customer service, always out of their free gifts, the company that runs the credit cards is awful (won't raise my whopping $300 credit limit that's been paid off every time I've ever used it for the past few years, nevermind that American Express has no problem giving me high credit lines), and the one time I used their salon, they absolutely destroyed my hair. Save your money and go elsewhere.

1
Date of experience: Jan 20, 2024