Review of amazon
My review relates to author's whose books are listed on amazon.es. Amazon.es list books which are not and never have been available for sale. When the company receive a DMCA, they spend much time claiming certain parts of it are absent, so one has to communicate multiple times, sending in the same legal notice, until they finally accept that all details are present and correct. They then send an email of acceptance, with a claim that your copyright notice will be acted upon within four days. Weeks and weeks will pass by and you will find that they will rectify part of an issue, but not the full issue, or they will rectify one of several issues and the remainder will remain. A follow up email inquiry will merely gain you yet another request for a full legal notice, unnecessarily and illegally, given that they have already received one. It is often better to leave Amazon as a last resort, email all other contacts first, because they normally resolve the issue while Amazon.es are still claiming that they can't find your address, or some other detail, on the DMCA in front of them. As regards inaccuracies stated on Amazon.es; edits to one Amazon site will not carry over onto the other sites, you have to edit each individually. They will not delete your books, even if they are out of print, or were never available for sale. They have no author central and their customer services will not accept information. Their 'Report a problem' form on each page goes ignored, regardless of how many times you send it, even if you translate it for them and even if you send in proof, they still ignore all edits. If you open a ticket, to ask for help, the staff will make various inaccurate suggestions and then close your ticket. Once you've tried their suggestion and confirmed that it is the wrong course of action, if you re-open the ticket and ask for further information, they will immediately close the ticket again, informing you that they have already told you what to do. This is because they derive a monthly income from book sellers and they want you to pay that fee as well. As such many books are listed with no cover and no description, limiting sales and there appears to be no effective course of action to correct this. Only send them a DMCA when you have exhausted all other options. Unless it is of huge importance, don't even bother contacting amazon.es regarding edits to their listings, they are completely incompetent.If your book has been listed incorrectly, you would be best advised to edit it on other sites, so that your other listings are correct. Other book selling sites are only too happy to hear from an author and make appropriate edits, because good listings sell books and that is their business. Don't waste too much time on Amazon.es and don't pay them any money, unless you really have to/want to.
Review of Google
Review of Google
Don’t bother telling me you can. Advanced settings completely ignore region choice and in any case immediately default to base settings the moment you search again.If you are looking for something in the U.K. only, it is absolutely infuriating to be offered long lists of non-uk sellers, many of which aren’t immediately identifiable as non-uk sellers.Why? Because in all probability they won’t be subject to our laws, so there will be no protections. The postage will be prohibitively expensive, guarantees may not apply and returns will be complicated. It will take longer to arrive, if indeed it ever does arrive. And likely there will be import duty which sellers almost never tell you about. And then there’s grey imports……I hate having my time wasted, which Google feels free to do.If I tap in ‘U.K. only’ then that’s what I f-cking want, dammit.
