I contacted the amazon sellers Trade Supplies Online to tell them I had not received my item. They provided me with tracking which stated the item had been delivered and signed for. I was not home that day and neither was anyone else, which means the driver of UKMAIL fraudulently signed this on my behalf. I contacted them to tell them this information and they did not care. All they said was to contact UKMAIL. This problem still hasn't been resolved and now I'm £95 out of pocket with no Makita radioIts a disgrace. I work hard for my money