I am writing as an author, editing Amazon listings.I am English and I do not speak French, so I'd first like to praise the language skills, both written and spoken, of the French Amazon staff. They understood my issue perfectly.Amazon France works exactly as you would hope it would, as it should. I only needed to contact them once, with a list of edits and they made all those edits immediately. The listings are now exactly as I'd hoped.I had an issue with erroneous categories and the staff member made the reasonable request that I look through their categories and inform her of which ones I'd like to use. Unfortunately I was unable to understand some of the categories and I informed her of this. Having dealt with the other Amazon sites, I really did not expect anything further, but the lady almost immediately contacted me and said that she had chosen some for me. She listed them and even provided translations and explanations!!!I cannot comment on their service in any other respect, but as regards their assistance for the makers of what they list, I rate them very highly indeed, beyond my expectation, a perfect service.