I would like to award more due to the fact of a couple advisors were brilliant and helped me set up a sign up form. This coupled with my own work and looking on YouTube, Casey Luck, i am now fairly proficient on Klaviyo. The truth has always been the product is really good, with the caveat that it currently is not working due to technically issue for the last 48 hours? However it is potluck as to what advisor you get!! I have had live chat so many times, i eventually find a couple of good ones.For this reason i can not give anything more than 3 stars, the level of competency within the support is still really poor throughout tho whole team, some shine brightly, others are awful!Better but only because i have taught myself!!