loom

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Absolute trash software

Absolute trash software and even worse customer support. I have been using Loom for maybe 2 years, and most of that time has been spent troubleshooting various issues. No matter how many times I set my browser settings to allow the microphone and camera, it does not stop the error popup telling me I need to change these settings. I have sent countless videos to clients with this annoying pop-up simply because I am so fed up with troubleshooting it.For an app that is supposed to save you time, it does nothing of the sort. Garbage software, garbage support. I will be moving to an alternative immediately. I also hope that everyone moving forward who has a problem with this pos software shares their experience on G2 as I will, because miraculously they have a 5 star rating on there.

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Date of experience: May 22, 2025