We have been members for several years, and renewed at the start of April 23, however still no membership cards! But NT have quite happily been taking the membership fee since we renewed.Having sent multiple emails, with no response and calling on numerous occasions only to sit on hold with the extremely irritating voice message (directing you to the website) constantly being played at you.It appears that The National Trust is quite happy to take the membership money, but doesn't care less about it's members or poor customer service it is providing.
