Review Time
Premium rate texts were sent to me to confirm a booking made online via the internet. No mention of charges, but found out when receiving mobile bill. You will even be charged to cancel the texts! Do not book a table with OpenTable. Call the restaurant directly. Avoid.
As others have said, this had a premium rate to text back to confirm you still wanted to go for the booking. They did also send an email, so will just have to keep that in mind in future to just confirm by the email, but very cheeky! It's not even like it's texting "STOP" to stop promotional texts, you had to reply otherwise I wasn't sure if we'd still have our table at the restaurant.
This company should be shut down. Just look at the reviews. I started getting texts from them saying thanks for subscribing! I don't know why or how but kept getting them so I text stop to them like they say and you get charged for that Text at a premium rate no doubt. Scam!!
I am disappointed with Open Table and their thoughtless management of our saved points. During this pandemic across the globe, our points should not have been dropped or called expired for non-use. I really don't want to use their app at all, now.
I have yet to find a restaurant that will take the reward cheque. They have a site of restaurants that do not take the cheque but this is clearly just a small subset of restaurants. Customer support isn't much help as they can't do anything from their end.
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