rover

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5 Star
88%
4 Star
5%
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2%
2 Star
1%
1 Star
4%

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Becoming more expensive and unreliable!

Becoming more expensive and unreliable!I’ve used Rover for a while, but it’s becoming more and more expensive, and it feels like prices keep going up without much improvement in service. On top of that, I’ve had multiple sitters drop me at the last minute, leaving me scrambling to find a replacement. It’s really frustrating to feel like you can’t rely on a service you’re paying a premium for, especially when you need consistent care for your pets. I hope Rover does something to improve reliability because right now, it’s just not as dependable as it used to be.

1
Date of experience: Jul 01, 2025
I believe they vet their sitters very…

I believe they vet their sitters very wellI have choices I can choose fromThe site is easy to use

5
Date of experience: Jun 28, 2025
First time using the service

First time using the service, found it easy to use. Paired us with a great sitter, who was amazing. I had to call and customer service was fantastic and quick to fix my mistake.

5
Date of experience: Jun 28, 2025
Home away from home

It connected me with Denna E and her husband my dog Sunny felt comfortable around them she has high anxiety if you want someone to take care of your baby like you would they will.

5
Date of experience: Jun 15, 2025
Very good people

Thank you for your fantastic support

5
Date of experience: Jun 29, 2025
Very easy to use , fast answers and very convenient

Honest and dedicated pet seaters (Joe)Close to your home. Detailed description of the day with your pet.

5
Date of experience: Jun 29, 2025
Devin did a really good job

Devin did a good job. He made us feel comfortable and kept us at ease. He sent us some photos in a short video also. The dogs seemed content with him. So we were happy.

5
Date of experience: Jun 18, 2025
Reina sent us pictures of our dogs…

Reina sent us pictures of our dogs throughout the day. She did a great job of caring for our 8 month old pups.

5
Date of experience: Jun 29, 2025
We found Rachel a year ago

We found Rachel a year ago. She has been great! Our dog likes her and she absolutely loves our dog. We feel blessed to have found her.

5
Date of experience: Jun 29, 2025
I had a negative experience with a dog…

I had a negative experience with a dog sitter and the dog sitter has other negative reviews. I feel Rover should screen out the poor dog sitters so others do not have sitters that neglect their pets. I thought Rover was a reliable app to find reliable dog sitters. I now find that Rover does not screen their reviews or sitters.

1
Date of experience: Jun 29, 2025