I have been very nervous about the payroll year end procedures, having used Pegasus payroll for over 20 years - Sage is completely different.I decided to move to Sage as I had become disenchanted with Pegasus; in particular with the software support.I had occasion to contact Sage software support today and was put through to Andrew Shone who reassured and guided me. Sage software support technicians know the product inside out and furthermore guide without patronising. It is so comforting to know that there is first class support easily reached.