Frank Ross

Reviews

Review of brevo

Brevo is horrible!

Brevo audits your eblasts. If you don’t have a high enough click rate or if you have bounces on emails your entire blast gets stopped and you as a paid subscriber get permanently suspended.

1
Date of experience: Sep 15, 2024

Review of animoto

Animoto

Animoto videos - I tend to use animoto to make ‘happy birthday’ videos with photographs for my family. They have really appreciated this. I like the range of graphics and music that brings the video to life.

4
Date of experience: Mar 26, 2021

Review of intuit

Siham

Siham, the lady I spoke to

5
Date of experience: Oct 15, 2024

Review of mcafee

Don't go anywhere near them.

The problems began when I realised that my McAfee wasn't working on either Laptop. I contacted the and they informed me that it was a general problem. They hadn't let me know about it, even though they knew. They said that they would contact me when it was fixed. They never did contact me. Because of the problems, I turned off my auto renewal and went with Norton. A few days later I discovered that they had taken £49.99 anyway. It's taken me almost a month to get the matter resolved and only then by opening a Dispute with my Credit Card Company.Avoid them like the plague!

1
Date of experience: Dec 19, 2023

Review of creativemarket

Excellent Experience buying from…

Excellent Experience buying from Creative Market, you have all the asserts I need for my design work and licensing too. Will keep on purchasing.

5
Date of experience: Jun 23, 2025

Review of zillow

I rented a home through Sylvan homes I…

I rented a home through Sylvan homes I found on Zillow and Zillow needs to sever business ties with Sylvan since their rental property conditions are less than up to par. I’ve been in a sylvan rental home for almost 2 weeks and have not have running hot water to take a shower. Maintenance does not respond and the service center is not in this country…Sylvan does not stand behind their guarantees and is will most definitely drive tarnish Zillow

1
Date of experience: Jan 17, 2023

Review of wish

Great place to shop

A+++ company has anything you want for cheap,and a wide variety.

5
Date of experience: Apr 21, 2024

Review of wish

Wish is Great

Wish is Great. Just don’t expect perfection or fast shipping. Pay attention to the descriptions and reviews.Most clothes run small.

5
Date of experience: May 04, 2024

Review of wish

TO THE READER:

This order was a very difficult purchase experience. The WISH pick-up store in Seattle, WA, had much difficulty finding or tracking this order. I first went there to pick up my order on June 28th, 2024, as I was notified through email that it had been "signed & delivered". But when I went there for my order, none of the representatives working there had any record or evidence of a delivery for this order. And I DID ask if there were back-up files of delivery companies for that day. The attending agent was unable to provide anything. I left frustrated and with a feeling that something was amiss. I returned the next day asking if there were back-up files of received orders by ALL delivery companies on a daily basis. I was told there were none. I found this was disturbing. I left and returned again the next day, where I was asked by the same attending agent to produce an order number. I had to return to my home in an attempt to find my email records that would have this information. I provided this to that agent by phone conversation. Then the agent asked for the tracking number, which he had not made specifically clear prior to this time. I had to point that out to the agent, to which he denied having done so. I could not find any record of a tracking number within the WISH order history. This was not helpful and denotes a poor records management system and that it is not important to have this available for the customer's reference. The WISH pick-up store did notify me that my order was ready for pick-up the next day AFTER I had re-opened this ticket by requesting the tracking number for this order through the WISH message page. (Refer to this message page). When I went to pick-up my order, I politely asked how my order was located. An agent stated that "WISH had called us". He did not go into detail, and I did not ask. In my opinion, the Seattle, WA WISH pick-up store and its agents working there are not efficient in tracking, detailed delivery records keeping, or practical common sense approaches to remedy a situation as mine was. And WISH/CONTEXLOGIC takes more than 48 hours to respond with clear and "human" communication. There are NO humans answering the WISH/CONTEXLOGIC Customer Service Contact phone number in San Francisco, CA. Only a recording. The entire system really is not geared for person-to-person customer service and completely by-passes any personal empathy on the part of this company. It is robotic, detached, and distant. During this process, I had attempted REPEATEDLY to obtain from the WISH message page the order number which I had requested and submitted. But all messages have been scrubbed and only show the current posting of 7/6/2024. This is clearly a method to avoid something. READER TAKE NOTE. Transparency is NOT a priority with WISH/CONTEXLOGIC. Although I currently have items in my "wish" list, I will be avoiding making any further purchases from this company and certainly will not choose to have my orders delivered to the Seattle, WA, WISH pick-up store. This message is being filed for archival purposes. Update 7/6/2024 3:09 PM PT / WISH Order#: 665b8dbe51c264391b45fa25

1
Date of experience: Jun 25, 2024

Review of udacity

The course was helpful and engaging

No Body

5
Date of experience: May 31, 2023

Review of thomann

If you're UK based don't use Thomann

Sent a used saxophone mouthpiece instead of a brand new one ordered. Received the item in 3 days yet they say it took 3 weeks to get back to them using their own postage label. If you live in the UK buy local. I will never deal with this company again. They don't seem to care if people don't like their service. They even wanted me to keep the mouthpiece with a miserly £15 extra discount. Bought from a reputable UK dealer in the end

1
Date of experience: Jan 13, 2025

Review of target

i love target

i love target. DEF one of my fav storesss

5
Date of experience: Oct 17, 2024

Review of playstation

Nice enough but zero help

Nice enough but zero help. When their play store has issues they will not do anything to really rectify the situation. At least not to the satisfactory conclusion for the paying customer. I tried to purchase a special edition game on Cyber Monday that was 50% off. The website despite multiple attempts and even trying different cards that had beyond sufficient funds, no dice. The system may have been overloaded whatever not my problem.. Today Tuesday I try to contact customer service as I thought the sales final day was today and realized that was not correct to see if they would honor that price as it wasn't my fault I know they can check my acct and see the failed attempts. They would not. Apparently customer service has no way to verify that that was indeed the sale and the best they could offer was a 30% voucher. Knowing I"m going to buy this game for my kid regardless I think Sony is trash for that. Every product I own is Sony T.V.S, phones, etc. I feel very unvalued as a super loyal customer and will be thinking twice before making sony purchases in the future.

1
Date of experience: Nov 29, 2022

Review of preply

Really helpful and quick Really helpful and quick costumer service staff…

Really helpful and quick costumer service staff

5
Date of experience: Apr 29, 2025

Review of hypebeast

I'm had shopping with HBX for 3 years…

I'm had shopping with HBX for 3 years and everything is perfect Good price good delivery and Trudy is very helpfulThank you HBX !

5
Date of experience: Mar 31, 2021

Review of hp

HP - poor customer service

I had a simple question and I got stuck on your hundred point of contact for support and never had the answer, you guys need to review your customer support system it’s a big mess and not really helping your customers, stop having multiple point of contacts, you guys never heard the single point of contact thing? Read ITIL and focus and value creation! Where’s the value for customer here? Loosing time? I really don’t know how we got here with customers struggling to contact support when it comes to big companies, hp is one of many, you guys need a revolution, think different! And if you don’t know how to do it, then hire people like me :D instead of doing the same things and expecting different results.

1
Date of experience: Oct 22, 2024

Review of braintreepayments

Account blocked with money frozen

After more than 2 years of successful cooperation, they just locked our account forever. With a very weird explanation like our business model is too risky for them. Selling advertising is risky, really? No problems with customers, just 1 dispute for more than 2 years. Yeah, really risky.They also have frozen our money for 90 days.Now we need to switch all our customers to another payment gateway.The right way of doing business in such cases is to notify a partner sometime before you decide to terminate cooperation. But they just stopped it immediately!Extremely unreliable partner, you cannot plan your company or cash flow with such a provider, avoid them at all cost!

1
Date of experience: Jan 08, 2019

Review of crypto

Worst crypto exchange ever

Worst crypto exchange ever. Customer service only replies with automated replies after 14 days. Over and over the same reply. And they are not solving my problem. It’s ridiculous how bad it is!!

1
Date of experience: Mar 14, 2024

Review of crypto

Worst crypto exchange ever

Worst crypto exchange ever. Customer service only replies with automated replies after 14 days. Over and over the same reply. And they are not solving my problem. It’s ridiculous how bad it is!!

1
Date of experience: Mar 14, 2024

Review of avast

About AVAST Company and their products

I am private and like to use your product, but it's not for free, and asks high payment which is difficult to pay especially for individuals. Moreover, even if I am full enough to buy, I fear for the security of my Account, because they ask all card information.

3
Date of experience: Jun 11, 2025