Donald Reis

Reviews

Review of zara

Awful customer service

Awful customer service, I got cut off 3 times on WhatsApp and had to explain my problem from the beginning all 3 times. Problem still isn’t resolved - very frustrating.

1
Date of experience: Jun 12, 2025

Review of thriftbooks

Whatever you're looking for..

Great selection of used books at very reasonable prices. Low shipping and handling charges. Shipped promptly. I've ordered repeatedly from this company.

5
Date of experience: Jun 02, 2025

Review of sendgrid

Good product

Good product, easy to use, but horrible support. Sendgrid is awesome and easy to use, use the api with your sendgrid key and done. But their support is terrible: Accounts get suspended for no reason and without explanation.

2
Date of experience: Apr 28, 2020

Review of notion

Great feature!Knowing when our garage door closed is…

Knowing when our garage door closed is a great safety feature.

5
Date of experience: Jul 28, 2020

Review of newegg

Manufacturer didn’t stand behind product, but Newegg did!

I had a problem with a graphics card about six months after purchase. I didn’t think to reach out to Newegg first, but instead went to the manufacturer who initially said they would replace it but then said the warranty was expired. I was disappointed with the company’s response, I did see on their website warranty for one year with authorized distributors so I then reached out to Newegg to see if they could help me. I was connected to a pleasant customer service rep through the online chat. She was able to retrieve my order information and arrange for return and full refund in only a few minutes time. I had to email back and forth over two weeks with Asrock only to have my warranty request rejected. I appreciate Newegg’s commitment to their customer even when the product manufacturer wouldn’t.

5
Date of experience: Nov 05, 2024

Review of macys

Macys International Customer service is a complete JOKE!!

Customer service is a complete JOKE!!

1
Date of experience: May 26, 2022

Review of dell

A simple battery purchase gone very wrong

A simple battery purchase for a current Inspiron laptop.Delivery date was missed and revised three times while Dell "is 'working hard' on your order". Still wondering how one "works hard" on an order that involves putting a battery in a box and mailing it. Inquiry to customer service was useless and infuriating, as difficult-to-understand agents punted my question back and forth until the call was disconnected.After fourth delivery delay, two weeks beyond initial delivery date, order was Dell cancelled the order "due to FTC regulations".Now have another non-regulatory suggestion for Dell also featuring "f" as the first letter.

1
Date of experience: Feb 23, 2025

Review of termly

Really great Software and Service…

Really great Software and Service highly recommended 100% five stars

5
Date of experience: Aug 30, 2023

Review of 1password

The transition of the conversation from…

The transition of the conversation from automated to human interaction was almost seamless and had a very organic feel. The human interaction was fairly responsive as well during what I would expect to be a more active time.

4
Date of experience: Jun 29, 2024

Review of anthropologie

Love Anthropologie!

Love Anthropologie! Brilliant quality, everything is always stunning and comes fairly quickly. Items are well packaged. I have had an item break on delivery before however problem was quickly resolved through their customer service.

5
Date of experience: Jan 07, 2025